Onboarding Process (Carriers)

1. Enter the URL: https://retaillink.login.wal-mart.com/login in the web browser to access the retail link portal.
2. Upon entering the URL, the Walmart Retail Link Log In page appears.
3. Click on Create Account to enter details.

Login Screen – Create Account

4. Enter the details such as First Name, Last Name, Email Address, Phone Number, and Password.
5. Enter the Confirm Password and Captcha.
6. Click on Create Account.

Create Account - Fields

7. Upon clicking the Create Account, a new screen appears. Click on the radio button to fill in the appropriate details and click Next.

Let’s Get Started - Radio Button

8. If you select Yes, a new screen appears; select the country from the drop-down list and enter the Company Name and Supplier Number.
9. Click on Next.

Let’s Get Started – Yes Radio Button

10. After entering the Company Name and Supplier Number, click on Search, and the details will populate below the respective fields.
11. Select the relationship and current position with the company from the drop-down lists and click Next to onboard to the Retail Link portal.

Let’s Get Started – Yes Radio Button Details Page

12. Similarly, if you choose No, select an option from the drop-down list that asks where the company intends to do business with Walmart inc, and then click on Next.

Let’s Get Started – No Radio Button

13. Upon filling in all the details, you will receive an email from the support team.
14. Enter the User Id and click on Login to access the retail link portal.

Retail Link - Login screen

15. If you already have an account, click on Login to proceed.

Retail Link Login screen

Create Users using a Retail Link Manager account

Add a User

1. Log in to the Retail Link.
2. Click on the Setting at the top right side of the screen.
3. Select User Management from the drop-down.

Retail Link – User Management

4. Click on the + Add User at the top right of the screen.

User Management – Add User

5. Fill the below details in the respective fields:

   1. Enter the First and Last Name.

   2. Enter the Email and Phone Number.

   3. Select an Employee Type from the drop-down list. The Employee Type drop-down list has three options:

      1. Direct Employee (The user being added is a direct employee of the company.)
      2. Employee of Parent/Sister Division/Subsidiary (The new user is an employee of a parent/sister company of the registered company in Retail Link. These users need approval from Walmart to access Retail Link).
      3. Third-Party (The user is an employee of a third-party company providing services to the registered company. These users will need approval from Walmart to access Retail Link).

      

      Add User – Fields

   4. Select an Employee Position from the drop-down list.

>Add User – Employee Position Drop-down

5. Select a **Role** by clicking on the **radio button** as per the requirement.
    i. **Full Access Additional User**
    ii. **Appointment Scheduler**
    iii. **Luminate User** 

Add User – Roles

6. Select a Supplier from the drop-down list.

Add User – Supplier

7. Select a SCAC Code (Provide the SCAC code of the transportation company).
   1. Select any option from the Request Additional Access drop-down.
      1. Select Request Additional Access (Optional) (If the user needs additional access, search for the access by providing the access code or the name. Click enter after providing the details).
   2. Select Additional Access Justification (For adding an additional access request, justify the access.)

Add User Sidebar – Request Additional Access

6. Upon entering the details, click on Add User at the top right side of the screen.

Add User

7. Upon clicking Add User, the user will receive a confirmation email.
8. Click on CREATE ACCOUNT which will redirect you to the Create Password screen.

Email – Create Account

9. Enter the Password and re-enter the password in the Confirm Password field.
10. Click on Set Password to set an account password.

Create Password - Set Password

11. Upon clicking the Set Password, a notification will appear on the screen stating, Password Successfully Updated, now click on Log In to login to the account.

Password successfully updated – Log In

Retail Link – Start

Edit a User

1. Select the user from the list.

2. Click the Three dot on the right of the screen, and then click on the Edit User from the list.

Retail Link – Edit

3. An Edit sidebar appears from the right side of the screen; select the fields to edit the user details.
4. Click on Save to save the changes made to the User details.

Edit User sidebar – Fields

Delete a User

1. Select the user from the list to delete.

2. Click on the Three dot on the right of the screen, and then click on the Delete User from the list.

Retail Link – Delete

3. Upon clicking Delete, a pop-up window appears stating, Are you sure you want to delete User?

4. Click Yes to delete a user from the Retail Link portal.

Delete User - Pop-up window