- 31 May 2022
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Invoice Status
- Updated on 31 May 2022
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Let's understand the types of invoice statuses on DL Freight™.
There are five statuses for Load Invoices in the DL Freight™ platform.
1. Not Ready For Payment
This is a general status seen until the carrier submits the invoice to Freight Payables for payment.
2. Invoice Initiated
The "Invoice Initiated" status is for when the carrier has submitted an invoice for payment to the shipper.
3. Payment Processed
The "Payment Processed" status is assigned to the carrier's invoice after the shipper's payment system has returned an acknowledgment message to DL Freight™ that it has received the payment instructions for this invoice.
4. Payment Settled
The "Payment Settled" status is assigned to the carrier's invoice after the shipper's payment system has returned an acknowledgment message to DL Freight™ that the carrier's invoice payment has been successfully paid out. Payment information from the Shipper's payment system is also sent to DL Freight, allowing the carrier to see payment details.
5. Payment Failed
Payment is considered as failed if the shipper's payment system has returned a message to DL Freight™ that the carrier's invoice payment from the shipper's payment system fails.
6. Load Cancelled
When the shipper cancels a load with a carrier, the invoice status changes to "Load Cancelled."
7. Invoice Cancelled
When the shipper cancels the carrier's invoice because of a long period of inactivity, as the carrier's invoice has not been submitted for payment by the carrier, the shipper deems the invoice as abandoned by the carrier, and the invoice status is set to "Invoice Cancelled."
8. In Dispute
This status is seen when an invoice is put into dispute by the carrier or automatically by the system.
If a carrier rejects a load or raises a dispute, the invoice status changes to In Dispute.
Likewise, the system changes the invoice status to In Dispute automatically when the accessorial charge units filled by the carrier are greater than the accessorial charge units approved by NOC.
If a carrier rejects a load or raises a dispute, the invoice status changes to In Dispute.
Likewise, the system changes the invoice status to In Dispute automatically when the accessorial charge units filled by the carrier are greater than the accessorial charge units approved by NOC.