Shipment
  • 10 Apr 2023
  • 4 Minutes à lire
  • Sombre
    Lumière
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Shipment

  • Sombre
    Lumière
  • PDF

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Résumé de l’article

In the shipment workflow, data is sourced from the two business entities, i.e.: Retailer and Carrier.
In the shipment details section: Retailer may see the data related to the order details provided to the carrier.
In the EDI data section: Retailer may see the details of the shipment invoice sent by the carrier.

View Shipment Details

  1. Login to the DL Freight eCommerce participant account.
  2. Click on the Business Workflows at the left Navigation Panel.
  3. Select the required Business Workflow.

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Business Workflow – Shipment

  1. Select the required shipment from the Instance Listing page.

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Instance Listing page

  1. Click on View Details icon on the right side of the screen to view the shipment details.

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Instance Listing page - View Details

  1. The Instance Details page appears, view the shipment details under the shipment section.

In the shipment detail section, the carrier can see the order details received from Retailer.

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Shipment Details

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Instance Details page – Shipment Details

EDI Data

The EDI (Electronic Data Interchange) is the exchange of standard business documents such as purchase orders, invoices etc. of a shipment by a carrier to the Retailer.

The carrier submits the EDI data to the Retailer which includes the details such as:
Service code, Account ID, Invoice line, Invoice date, Cost centre, Pieces, Terms of payment, Billing details, Shipper name and addresses etc.

  1. Click on View Details icon for a required workflow instance on the right side of the screen.

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Instance Details page – View Details

  1. View the tag of EDI Data in which details of the completed shipments per week are shared to the Retailer.

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Instance Details page – EDI data

Based on Shipment details shared by Retailer and EDI Data shared by Carrier on the DL Freight's eCommerce platform, the system analyses and prepares invoice for payment to the carrier for their weekly shipments.

View Known Charges

Known charges are calculated by the DL Freight eCommerce platform based on the EDI data details provided by the carrier (Example: Freight rate, Extended Area charges and Fuel Surcharge) by end of the week for completed weekly shipments.

  1. On the Instance Details page, view the Known charges details calculated by the DL Freight eCommerce platform.

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Instance Details page – Known Charges

Accessorial Charges

Accessorial charges are submitted by carriers in the EDI invoices for a particular shipment (Example: Overmax. size, Over size, Repack, Return check, SVP values, and SVP Liability etc.) by end of the week for completed weekly shipments.

  1. On the Instance Details page under EDI data, view the Accessorial charges details Submitted by carriers.

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Instance Details page – Accessorial Charges

View EDI remarks

The EDI remark section reflects the discrepancy between the Carrier and the DL Freight eCommerce platform calculated charges.

The DL Freight eCommerce platform lists the charges in EDI remarks section as Matched, Incorrectly charged, Above Tolerance, Not matched, etc., to show the calculated discrepancy between the carrier and the DL Freight eCommerce platform.

  1. On Instance Details page, view the EDI remarks on different parameters.

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Instance Details page – EDI remarks

View Overcharges details

If the charges are above tolerance, incorrectly charged, or do not match, the DL Freight eCommerce platform calculates the overcharges on that specific charge.

  1. On Instance Details page, view the Overcharges details on different parameters.

The negative (-) charges reflect the carrier charged more than Known changes or agreed amount for the shipment.

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Instance Details page – Overcharges details

View Validation details

Retailer and Carrier both, can view the number of flags raised for the specific shipment. Flags are raised by the DL Freight eCommerce platform based on the complexity of the discrepancy and action needed to clear these discrepancies.

There are three types of Flags:

Red Flag: indicates discrepancy in the carrier's submitted charge and Retailer-carrier contracted rate. The overcharges corresponding to the discrepancy gets included in the credit note.

A red flag count will increase if discrepancy is found between the carrier's submitted charge and Retailer-carrier contracted rate in the following cases:

  • Discrepancies of Known charges

  • Overmax. weight: Incorrectly charged based on carrier provided dimensions and rules

  • Overmax. size: Incorrectly charged based on carrier provided dimensions and rules

  • Oversize charge: Incorrectly charged based on carrier provided dimensions and rules

Orange Flag: indicates that Retailer Auditor will review the charges which gets included in the report for investigation.

An Orange flag count will increase if discrepancy is found between the carrier's submitted charge and Retailer-carrier contracted rate in the following cases:

  • Difference between reported weight and billed weight is greater than tolerance defined.

  • Shipment cannot be tied to Retailer order (Not a data match)

  • Extra care, Overweight, Out of Spec and Self assessed: Incorrectly charged based on carrier provided dimensions and rules

Yellow Flag: indicates that Retailer will monitor the charges which show a discrepancy.

A Yellow flag count will increase if discrepancy is found between the carrier's submitted charge and Retailer-carrier contracted rate in the following cases:

  • Dangerous goods charge applied when item not on dangerous goods list.

  • If Miscellaneous charges like Extra care, oversize, Overweight package, address change are applied.

  1. On the Instance Details page, view the Validation details on different flags.

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Instance Details page – Validation details

If there is no flag raised that means there is no discrepancy or data mismatch found and Has Flags? shows No.


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