Password Management
  • 18 May 2022
  • 2 Minutes à lire
  • Sombre
    Lumière
  • PDF

Password Management

  • Sombre
    Lumière
  • PDF

The content is currently unavailable in French. You are viewing the default English version.
Résumé de l’article

Change Account Password

If you want to change the password of your account, follow a set of few simple steps:

  1. Log in to your account.
  2. Click on the name or profile picture in the top right corner.
  3. Select the Profile option present in the drop-down list.

image.png

Profile Dropdown List

  1. You will be redirected to the Profile Details page.
  2. Locate and click on the Change password button on the top right section of the Profile Details page.

image.png

Change Password button on the Profile Details page

  1. Type your current password in the Old Password data field.
  2. Next, type a new password in the New Password data field.
  3. Re-enter the new password in the Confirm Password data field.
Password Requirement

Your password must contain the following:

  • Must be at least 8 to 16 characters in length.
  • At least one special character.
  • At least one upper case letter.
  • At least one number.

image.png

Enter & Confirm Password

  1. Click on the Confirm button to change the password.
  2. Upon clicking the Confirm button, you will be redirected to the Sign in page of the platform.

image.png

Platform Sign in Page

  1. Now, log into your account using your registered email address and the new password that you just created.

Password Recovery

If you have forgotten your account password, no need to worry! Go through the following steps to reset your password:

  1. Visit the Sign in page of the platform.
  2. Click on the Forgot password link.

image.png

Forgot password link on the Sign in page

  1. A new window appears on the screen. Enter your registered email address in the Email field and click on the Recover button.

image.png

Forgot Password Window

Registered Email

Make sure you enter the same email address that you had used to create your account.

  1. You will see a Reset Password email in your inbox.
Reset Password Email

If you can't find the Reset Password email in your inbox, check your Spam folder or else repeat the aforementioned steps. If you still don't receive the Reset Password email, contact DLT Labs for further help.

resetPasswordMail.png

Reset Password Email

  1. Click on the Reset your password link from the email.
  2. You will be redirected to the Set a new password page on your browser.
  3. Enter a new password in the Password data field.
  4. Type the same password again in the Confirm Password data field.

image.png

Set a new password in this page

Password Requirement

Your password must contain the following:

  • Must be at least 8 to 16 characters in length.
  • At least one special character.
  • At least one upper case letter.
  • At least one number.
  1. Click on the Set button.
  2. You will be redirected to the Sign in page of the platform.

image.png

Platform Sign in Page

  1. Enter your registered email address and the new password to log in to your account.


Cet article vous a-t-il été utile ?

Changing your password will log you out immediately. Use the new password to log back in.
First name must have atleast 2 characters. Numbers and special characters are not allowed.
Last name must have atleast 1 characters. Numbers and special characters are not allowed.
Enter a valid email
Enter a valid password
Your profile has been successfully updated.