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    Activate/Deactivate
    • 25 Feb 2022
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    Contenu

    Activate/Deactivate

    • Mis à jour le 25 Feb 2022
    • 1 Minute à lire
    • Impression
    • Sombre
      Lumière
    • PDF
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    Résumé de l’article

    Activate

    The platform sends an email to the auditor with an activation link. When an auditor is onboarded for the first time, the platform automatically sends an email to his/her email id with the activation link.
    This activation link is active for 48 hours. In case the auditor does not activate the account within48 hours, the operator has the capability to resend the activation link which is defined in the following steps.
    Once the Auditor is activated, he/she will be able to work on the platform.

    1. After creating an Auditor, you can see it in the Auditors list view.
      activate1.png

    Auditors List page

    1. Click on the envelope icon present before the Auditor you want to Activate.
      activate2.png

    Auditors - Sending activation link

    1. Furthermore, click on the Ok button to send an activation mail for the Auditor.
      activate3.png

    Prompt screen

    1. Once the link is sent, a notification Account activation link has been resent appears at the bottom left of your screen
      activate4.png

    Activation link notification

    If a notification Your web browser may have encountered an issue. Please try again. appears at the bottom left of your screen, understand that the link is not sent.
    In such cases, try resending the activation mail.

    activate6.png

    Error notification

    1. Moving on, if an Auditor is already activated, you can deactivate/activate it easily by clicking on the deactivate button in the Actions column.
      2.png

    Dactivate/Activate button

    1. Next, click on the Ok button on the prompt screen that appears. Click on the Cancel button if you don't want to deactivate auditor.
      3.png

    Prompt screen

    1. A notification Workflow auditor has been deactivated. is seen at the bottom left of your screen after deactivation,
      rightnoti1.png

    Deactivation notification

    If a notification Your web browser may have encountered an issue. Please try again is seen at the bottom left, understand that the deactivation has failed.
    In such cases, kindly repeat the procedure to deactivate the auditor.

    noti2.png

    Error notification

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