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    Password Management
    • 15 Jul 2022
    • 2 Minutes to read
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    Contents

    Password Management

    • Updated on 15 Jul 2022
    • 2 Minutes to read
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    Article summary

    Change Account Password

    To change the account password, follow a few simple steps.

    1. Log in to the participant account.
    2. Click on the name or profile picture in the top right corner.
    3. Select the Profile option present in the drop-down list.

    CHANGE ACCOUNT PASSWORD -01.png

    Profile Drop-down List

    1. This further opens the Profile Details page.
    2. Locate and click on the Change password button on the top right section of the Profile Details page.

    CHANGE ACCOUNT PASSWORD -02.png

    Change Password button on the Profile Details page

    1. Enter the current password in the Old Password data field.
    2. Next, type a new password in the New Password data field.
    3. Re-enter the new password in the Confirm Password data field.
    Password Requirement

    A strong password must contain the following:

    • Must be at least 8 to 16 characters in length.
    • At least one special character.
    • At least one upper case letter.
    • At least one number.

    CHANGE ACCOUNT PASSWORD -03.png

    Enter & Confirm Password

    1. Click on the Confirm button to change the password.
    2. Upon clicking the Confirm button, this redirects the user to the Sign in page.

    Login page.png

    Platform Sign in Page

    1. Now, log in to the Participant account using the registered email address and the new password created.

    Password Recovery

    To recover the account password, go through the following steps.

    1. Visit the Sign in page of the platform.
    2. Click on the Forgot password link.

    Forget password.png

    Forgot password link on the Sign-in page

    1. A new window appears on the screen. Enter the registered email address in the Email field and click on the Recover button.

    Forget password window.png

    Forgot Password Window

    Registered Email

    Make sure to use the same email address used to create the DL Freight participant account.

    1. An email is seen in the inbox with a Reset Password email.
    Reset Password Email

    If the Reset Password email is not found in the inbox, check the Spam folder, or repeat the aforementioned steps. If the Reset Password email is not seen in the spam folder either, contact DLT Labs for further help.

    resetPasswordMail.png

    Reset Password Email

    1. Click on the Reset your password link from the email.
    2. This redirects the user to a Set a new password page.
    3. Enter a new password in the Password data field.
    4. Type the same password again in the Confirm Password data field.

    Password page.png

    Set a new password

    Password Requirement

    A strong password must contain the following:

    • Must be at least 8 to 16 characters in length.
    • At least one special character.
    • At least one upper case letter.
    • At least one number.
    1. Click on the Set button.
    2. This opens the Sign in page on the platform.

    Login page.png

    Platform Sign in Page

    1. Enter the registered email address and the new password to log in to the account.
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    What's Next
    Change password!
    Changing your password will log you out immediately. Use the new password to log back in.
    Change profile
    Success!
    First name must have atleast 2 characters. Numbers and special characters are not allowed.
    Last name must have atleast 1 characters. Numbers and special characters are not allowed.
    Enter a valid email
    Enter a valid password
    Your profile has been successfully updated.
    Logout